Your satisfaction is our priority
We stand behind the quality of our Monfitbag products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.
Refund requests must be initiated within 30 days of the original purchase date. This period begins from the day you receive your Monfitbag.
Products must be returned in their original condition with all original packaging, tags, and accessories included.
Send an email to [email protected] with your order number and reason for return.
We'll provide you with return shipping instructions and a prepaid return label within 24 hours.
Pack the item securely in its original packaging and ship it back using the provided return label.
Once we receive and inspect your return, we'll process your refund within 3-5 business days.
Refunds are processed to the original payment method used for the purchase. We cannot issue refunds to different payment methods or accounts.
If you have any questions about our refund policy or need assistance with a return, please don't hesitate to contact us.